WHatsapp - Pinning chats | Managing conversation tones | Understanding last seen and online

Pinning chats

     The Pin chat feature allows you to pin up to three specific chats to the top of your chats list. Pinned chats will always stay at the top so you can quickly find them.

To pin a chat
  1. Tap and hold the chat you wish to pin.
  2. Tap the Pin icon that appears at the top of the screen.
To unpin a chat
  1. Tap and hold the pinned chat.
  2. Tap the Remove pin icon.

Managing conversation tones

     Conversation tones are the sounds played when you send and receive a message. By default, your conversation tones are turned on. The volume of conversation tones is controlled by your phone's notifications volume.
To turn these tones on/off:
  1. Open WhatsApp.
  2. Go to Menu Button > Settings > Notifications > Conversation tones.
  3. Uncheck the box to turn the tones off. Check the box to turn the tones on.

     Keep in mind that adjusting the Conversation tones settings will adjust both the incoming and outgoing message tones simultaneously.

Understanding last seen and online

     Online and last seen tell you if your contacts are online, or the last time they were using WhatsApp.
     Online means that contact has WhatsApp open in the foreground on their device and is connected to the Internet. However, it does not necessarily mean they have read your message.
     Last seen refers to the last time the contact used WhatsApp. Through our privacy settings, you have the option to control who can see your last seen. Please note you cannot hide your online. Learn more about privacy settings on: Android | iPhone | Windows Phone | Nokia S40 | BlackBerry | BlackBerry 10
There are a few reasons why you may not be able to see a contact's last seen:
  • They may have set their privacy settings to hide this information.
  • You may have set your privacy settings to not share your last seen. If you do not share your last seen, you cannot see other people's last seen.
  • You may have been blocked.